SDA, Shirish Deshpande & Associates
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Weekly Industry Musings

The Slowest Member Sets the Pace of the Visit

Most park investment conversations I sit in start with the thrill rides. The coaster, the drop tower, the big-ticket adrenaline machine.

I understand why. They photograph well and they make the press release.

But here's what gets missed. A park's hardest guests to satisfy aren't the teenagers chasing thrills. They're the very young and the very old. The 4-year-old who can't ride anything tall. The grandparent who came along for the day and is now sitting on a bench, watching.

Lose those two, and you don't lose two riders. You lose the family. Because families move as a unit, and the slowest member sets the pace of the visit.

The carousel, the gentle boat ride, the train, these aren't filler. They're what keep the whole group together and on-site. And time on-site is money on-site.

A park optimised only for the thrill-seeker is quietly optimised to send families home early.

I'd be curious what operators here think: when you plan a ride mix, do the family and gentle rides get treated as strategy, or as the stuff you add once the big rides are decided?